Cancellation and Refund Policy

1. General Policy

• By purchasing a course, subscription, or digital product on our Websites, you agree to this Cancellation and Refund Policy.
• This policy applies to purchases made directly through our official websites, including theqworld.com (and, where applicable, related sub-brands such as QLearnX and GeekForMath).

2. Cancellation Policy

Cancellation by Users

• You may cancel your enrollment or purchase within the timeframe specified for that product or course. Specific terms may vary; please refer to the product or course page.
• Upon cancellation, access to associated materials and resources may be removed.

Cancellation by The QWorld

• We may cancel or suspend access if there is a breach of terms, misuse, or inappropriate behavior.
• If technical issues or unforeseen circumstances prevent delivery, we may cancel or reschedule with prior notice where feasible.

3. Refund Policy

Refund Eligibility

• A full refund may be available if you cancel within the applicable refund window, typically 14 days from purchase unless stated otherwise.
• To qualify, you must not have completed more than 20% of the course or consumed more than the allowed portion of a digital product (as indicated on the product page).
• No refunds for items marked non-refundable or for promotional/special-discount products unless required by law.

How to Request a Refund

• Email support@theqworld.com with your order number, product/course name, and a brief reason for the request.
• Approved refunds are processed within 7–10 business days to the original payment method, subject to payment gateway timelines.

Non-Refundable Scenarios

• No refunds for partially completed or completed courses, or where more than 20% of content has been accessed.
• Subscription-based offerings are non-refundable unless explicitly stated on the product page.
• Because our products are digital in nature, all sales of digital products are final unless explicitly noted otherwise.

4. Access and Changes

• After purchase, access continues for the stated period on the product page. Extensions or renewals may be offered based on the specific product or plan.
• We may update or enhance content and features to improve user experience. Where material changes affect access, we will provide reasonable notice.

5. Contact for Assistance

For questions or clarification about this policy, contact our support team:

Email: support@theqworld.com

This policy may be updated from time to time. The latest version will be available on our website.